FAQ

The delivery time of your order depends on several factors, such as the item you ordered, the quantity and your location. However, we aim to deliver your order within 2-5 working days.

Yes, you can cancel your order before it has been shipped. Please contact our customer service as soon as possible.

We offer free shipping as an additional service to make your shopping experience even more enjoyable. Enjoy the convenience of ordering your desired furniture pieces without having to worry about additional shipping costs. Your satisfaction is our priority, and we strive to provide you with the best possible service.

Yes, you can return your order within 14 days of receipt if you are not satisfied. Please note that return costs are the responsibility of the customer. Please ensure the items are in their original condition and contact our customer service team to initiate the returns process.

Yes, you will receive a tracking number once your order has shipped. You can use this number to track the status of your order on the courier's website.

Yes, you can have your order delivered to an address other than your billing address. During checkout you can specify the desired delivery address.

You can pay with various payment methods, including credit card, PayPal and bancontact. During checkout you can select the desired payment method.

The invoice will be sent to you by email within 24 hours after your order has been shipped. If you have not received the invoice, please check your spam or junk mail folder or contact our customer service.

Yes, you can make an appointment to visit our showroom. Please contact our customer service to schedule an appointment.

No, you do not have to pay in advance for your visit to our showroom. You can pay for your purchases during your visit.